Reference

How fantasynerd Handles Your Personal Information

We built this privacy policy to be straight with you — no legal fog, no buried clauses. It covers every piece of information you share when you open an account, fund your wallet via PayPal, Venmo, or Play+, or contact our support team, and…

Account data protectionPayPal, Venmo, Play+ payment privacyYour rights, clearly statedNo data sold to third partiesState-law compliant
fantasynerd How fantasynerd Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to review what data we hold, request a correction, or ask us to remove your account entirely, our support team handles all of these requests. Reach out through any of the channels below and we'll confirm receipt and walk you through the next steps. Response times vary, but we aim to acknowledge every privacy request within one business day.

Live Chat Start a chat session from inside your account dashboard. Describe your privacy request and an agent will confirm what data we hold and what your options are.
Email Support Send your request to our support address listed in the account settings screen. Include your registered email so we can locate your record without asking for extra details.
In-App Request Form Open the fantasynerd app, go to Account, then Privacy, and submit a data request directly. The form routes straight to our privacy team with your account ID attached.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

Security and transparency are not afterthoughts here — they shape how we built the account system from the ground up. Every section below covers a specific area of data handling so you know exactly where your information goes and how long we keep it.

Encryption on Every Connection

All data moving between your device and our servers — login credentials, payment tokens, chat messages — travels over SSL-encrypted connections. Your session state is never sent in plain text, whether you're on mobile or desktop.

Cookies and What They Actually Do

We use session cookies to keep you logged in across pages and analytics cookies to understand mobile navigation patterns. You can disable non-essential cookies in your browser settings; that won't block account access but may reset your session preferences.

How Long We Keep Your Data

Active account data is retained for as long as your account is open. If you request deletion, we remove personal identifiers within 30 days, except where state law requires us to keep transaction records for a defined period.

Who Can Access Your Account Record

Internal access to your data is limited to support agents handling your case and compliance staff required by state-level obligations. We do not share your record with advertisers or unaffiliated data brokers.

Questions About Your Data and Your Rights

Real questions we hear from people reviewing this policy — answered directly so you don't have to dig through legal text to find what you need.

We collect your name, email, date of birth, and state of residence at signup. Payment details processed through PayPal, Venmo, or Play+ are handled by those services; we store only a reference token on our side.

Yes. Submit a data access request through live chat, email, or the in-app Privacy form under Account settings. We'll compile your record and send it to your registered email address.

No. We do not sell, rent, or trade your personal information to third-party marketers. Analytics data we use internally stays aggregated and is never tied to your individual account profile.

Contact support via live chat or email and request full account deletion. We remove personal identifiers within 30 days. Some transaction records may be retained longer where state law requires it.

PayPal and Venmo process transactions on their own secured platforms. We receive a reference token confirming the transaction; your full payment credentials are never stored on fantasynerd servers.

This policy applies wherever you access fantasynerd, but platform availability itself depends on your state's laws. Check your state's eligibility before opening an account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.